Application software for small and mid-sized businesses

Your business, delivered as an app your customers keep on their home screen.

Digital Wave replaces manual, paper-based and spreadsheet-driven processes with a single application built around how your business actually runs — installable directly from a link, functional on iPhone, Android and desktop from one build, and reliable even when connectivity drops. No app store submission, no review delays.

Installs from a linkWorks offlinePush notificationsOne build, every device
app.summitsupply.com⟳
Summit SupplyONLINE
Today's orders
38
Pre-orders
$1,412
Stock to reorder
Packing boxes, medium3 pallets
Shipping labels, roll6 boxes
Bubble wrap, 100 ft14
Packing tape, case2 pallets

Add to Home ScreenOpens like an app, even offline.

Example application for a small business managing orders and inventory

Why a PWA

A native app-store application often costs more than a small business needs to spend.

A PWA provides your customers and staff with the app features they actually use — a home-screen icon, notifications and offline access — through a single build rather than two, without app-store gatekeeping.

Digital Wave PWANative app-store appStandard website
How customers access itTap a link or QR code, then select InstallSearch an app store, download, and sign inEnter the web address each time
Device coverageiPhone, Android and desktop from a single buildSeparate iOS and Android buildsEvery device
Home-screen iconYesYesNo
Push notificationsYes, including iPhone (iOS 16.4 and later)YesNo
Functions on a weak or interrupted connectionYes, with cached data and queued actionsVaries by implementationNo
Deploying an updateLive for all users on next launchRequires app-store review, then user updatesLive on next visit
Solutions

Applications built around one task your business performs every day.

We identify the manual process costing your business the most time or revenue, and replace it with a purpose-built application. Each pattern below reflects a real operational workflow, adapted to how your business runs.

Pre-orders & pickup

Customers place orders in advance, select a pickup window and receive a notification once their order is packed. You review the day's order list before opening.

e.g. weekend orders for a retail or service business

Inventory & reorder

Count inventory from a phone in the aisle, even without a signal in the stockroom. Low-stock items surface automatically, ready for your supplier call.

e.g. products with long supplier lead times

Loyalty & offers

A loyalty card that remains on the customer's home screen, with notifications when items they regularly purchase return to stock.

e.g. "Your favorite item is back in stock"

Staff checklists & shifts

Opening and closing checklists, temperature logs and shift changes, each signed off by name and time.

e.g. equipment maintenance logs for compliance inspections

Bookings & job tracking

For service businesses: customers reserve a time slot, staff update job status on site, and customers track progress without calling.

e.g. technician visits and repair status

Client portal

A single login where clients view orders, invoices and documents, and communicate with you directly, rather than through scattered texts and emails.

e.g. wholesale or B2B accounts
Built for operations-heavy small businesses

We understand the manual, day-to-day grind of running an operations-heavy business.

Most of our clients are small and mid-sized businesses buried in manual work: paper logs, spreadsheets, texts and phone calls used to track orders, inventory and staff. Replacing those processes with a single application is often the fastest way to reclaim time and increase revenue. Here is what a typical day looks like once that shift happens:

Orders come in automaticallyCustomers submit orders through the app overnight; the day's list is ready before you open.

Staff update status from their phonesNo paper checklists — inventory counts and job updates happen from the floor, in real time.

"Your order is ready"A push notification goes out the moment an order is ready or a job is complete.

Reorder list is readyLow-stock items and next-day priorities are compiled automatically, with no manual tally.

Add-ons

Websites and automation, built on top of your application.

The application serves as the core of your system. These services can be added as needed, and are integrated so that no information is entered twice.

Website

A fast marketing website that directs visitors into your application to install, pre-order or book. Includes your hours, directions and business story.

Automation

Orders flow directly into your accounting system, new customers are added to your CRM, and reminders are sent automatically.

ZAPIER · QUICKBOOKS · HUBSPOT

Hosting & uptime monitoring

We host your application and monitor it continuously, so we typically identify downtime before you do.

UPTIMEROBOT

Support with response times

Every request is logged and tracked against a written service agreement, so you know when to expect a response.

HUBSPOT SERVICE HUB
Pricing

A fixed setup price, then a monthly retainer.

Our value lies in thorough execution, not the lowest price. Following the discovery call, you will receive a written proposal with a fixed price before any work begins.

Starter

$2,000one-time+ $99/mo retainer

One workflow, executed properly — ideal for a first application.

  • One core application, such as pre-orders or loyalty
  • Installable on every device, under your branding
  • Works offline
  • Launch support: QR codes and in-store signage
Select Starter

Growth

Most popular
$5,000one-time+ $199/mo retainer

A connected customer-facing and staff-facing experience.

  • Everything in Starter
  • Customer application plus staff view, such as incoming orders and generated packing lists
  • Push notifications
  • Automation with QuickBooks or HubSpot
Select Growth

Operations Pro

$10,000one-time+ $299/mo retainer

Manage daily operations from a single application.

  • Everything in Growth
  • Inventory, ordering, staff management and reporting in one system
  • Roles for owners, managers and staff
  • Priority support
Select Operations Pro

Every plan includes a monthly retainer that covers hosting, uptime monitoring, updates and support, priced above with each plan. The exact amount is confirmed in your written proposal.

Our process

From initial call to launch, in five steps.

You will always know what comes next, who is responsible and what it costs.

Discovery call

We learn how your business operates and identify where time or revenue is being lost.

Operations audit

We review your current tools and workflows against a written checklist.

Fixed-price proposal

Scope, timeline and price are documented in writing, and you sign electronically.

Build & pilot

You and your staff use the application under real conditions before it is released to customers.

Launch & support

We deploy the application to your customers, then maintain it under your retainer agreement.

Questions

Frequently asked questions from business owners.

Will my app be in the App Store or Google Play?

No, and that is by design. Customers install it from your website, a text message or a QR code at the register. There is no need to search an app store, and every update reaches all users as soon as it is released.

Does it work on iPhone?

Yes. On iPhone, customers tap Share, then Add to Home Screen, and the application opens full-screen like any other app. Push notifications are supported on iPhones running iOS 16.4 or later.

What happens when the internet drops?

The application retains the data it needs on the device. Staff can continue counting inventory or reviewing orders, and changes synchronize automatically once connectivity is restored.

I already have a website. Do I still need this?

A website informs people about your business. An application is something your customers and staff use on a weekly basis, to place orders, receive notifications and check in. We can connect the two, or rebuild your website as an add-on service.

Get started

Tell us which part of your operations you would like to improve.

We will respond to schedule a discovery call — a conversation about how your business operates, not a sales pitch.

Email
info@digitech-wave.com